The Best Appliance Delivery Available
Looking to track your delivery team?
Track within a 30-minute window on the day of your delivery.
All Yale Deliveries Include...
- 2-Hour Delivery Windows (with an automatic call ahead the day of delivery upon completion of the previous stop)
- 30-min or 1-hour additional call ahead upon request
- Track the truck online to your home within 30 minutes of delivery
- Delivery includes stairs to the second floor
- Removal of old, disconnected appliances (one for one), unless purchasing Yale installation separately
- Removal of all product packaging and boxes
- Leak Detection Paper (refrigerators and dishwashers)
- Connection of freestanding electric ranges, electric dryers, and freestanding refrigerators to existing fittings
- Masonite sheets left under appliance to protect your floors from scratches & dents
- Photos & videos for quality assurance on all deliveries for your protection
- Every Yale Driver, Installer & Service Tech is drug tested and has a CORI (Criminal Offender Record Information) check
We charge $179.99 for multiple deliveries to your home, which can include as many items as you wish for the same flat fee. Includes delivery up to the second floor at no extra charge.
Don’t need multiple deliveries? Our team can discuss options when confirming your order.
Guaranteed 48-Hour Delivery
Need it fast? We deliver in-stock products within 48 hours. Available to select zip codes online.
- Most cities and towns around our Framingham, Hanover and Dorchester showrooms, Stoughton operations center, and the Cape are eligible.
- Available on sales between Monday - Friday before 12:45 PM.
- Includes product brought into the home, removal of the old product and all packaging.
- Based on our Monday-Saturday delivery schedule. Holidays, poor weather, and other restrictions apply.
Same Day delivery is available for an additional charge. Applies to in-stock products and select zip codes if purchased before 12:45 PM Monday - Friday.
Free Appliance Delivery Checklist
Consult our Delivery Checklist to understand all the possible pitfalls of home appliance delivery, before you buy from us or anyone else.
Delivery Details
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Freestanding Refrigerators
Included in Yale Delivery:
- Level and center new refrigerator
- Connect new refrigerator to existing waterline if in acceptable working condition
- Remove and dispose of all packaging material
- Remove and dispose of the old, disconnected refrigerator
Additional Services Available:
- Home alteration, if needed
Not Available:
- Moving old refrigerator to a different part of the home
- Installing new waterline and/or water shutoff
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Built In Refrigerators
Included in Yale Delivery:
- Bring product into home and place on Masonite panel
- Remove and dispose of all packaging material
Additional Services Available:
- Remove and dispose of the old, disconnected refrigerator
- Connect new refrigerator to existing waterline if in acceptable working condition
- Installing customer provided refrigerator panels
- Home alteration, if needed
Not Available:
- Moving old refrigerator to a different part of the home
- Installing new waterline and/or water shutoff
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Cooktops
Included in Yale Delivery:
- Delivery team will leave cooktop in box if we are not installing
- Remove and dispose of all packaging material
- Remove and dispose old cooktop if disconnected prior to our arrival
Additional Services Available:
- Alterations & installation to countertop, priced per job
- Convert to LP (with kit provided by manufacturer or purchased separately)
Not Available:
- Installing gas shutoff
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Wall Ovens
Included in Yale Delivery:
- Bring product into home and place on Masonite panel
- Remove and dispose of all packaging material
- Remove and dispose old, disconnected wall oven
Additional Services Available:
- Alterations & installation to cabinetry, priced per job
- Connect to existing electric supply
Not Available:
- Installing gas shutoff
- New electric supply
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Freestanding Ranges
Included in Yale Delivery:
- Level and center new range in existing opening
- Remove and dispose of all packaging material
- Remove and dispose of old range (gas ranges must be disconnected prior to our arrival)
- Connect 4’ range cord (electric ranges only, cord purchased separately)
Additional Services Available:
- Convert to LP (with kit provided by manufacturer or purchased separately)
- Alterations to cabinetry or countertops, priced per job
- Install anti-tip bracket
- Connecting to gas supply
Not Available:
- Installing gas shutoff
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Slide In Ranges
Included in Yale Delivery:
- Bring product into home and place on Masonite panel
- Remove and dispose of all packaging material
- Remove and dispose old, disconnected range (gas ranges must be disconnected prior to our arrival)
- Connect 4’ range cord (electric ranges only, cord purchased separately)
Additional Services Available:
- Convert to LP (with kit provided by manufacturer or purchased separately)
- Alterations to cabinetry or countertops, priced per job
- Install anti-tip bracket
- Connecting to gas supply
Not Available:
- Installing gas shutoff
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Pro Ranges
Included in Yale Delivery:
- Bring product into home and place on Masonite panel
- Remove and dispose of all packaging material
- Remove and dispose old, disconnected range (gas ranges must be disconnected prior to our arrival)
Additional Services Available:
- Convert to LP (with kit provided by manufacturer or purchased separately
- Alterations to cabinetry or countertops, priced per job
- Connecting to gas supply
- Install anti-tip bracket
- Connect 4’ range cord (purchased separately)
Not Available:
- Installing gas shutoff
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Over the Range Microwave
Included in Yale Delivery:
- Bring microwave into home and place on Masonite panel
- Remove and dispose of all packaging material
- Remove and dispose of old, disconnected microwave
Additional Services Available:
- Install new mounting plate
- Secure microwave to mounting plate and cabinet
- Connect new microwave to existing outlet in cabinet
- Connect new microwave to existing ductwork, if applicable
Not Available:
- Adjust ductwork to fit new microwave
- Install new outlet in cabinet
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Dishwashers
Included in Yale Delivery:
- Bring product into home and place on Masonite panel
- Remove and dispose of all packaging material
- Remove and dispose of old, disconnected dishwasher (unless additional installation services purchased)
Additional Services Available:
- Disconnect and remove old dishwasher
- Connect new dishwasher to existing water and electric supply
- Modify cabinet for new dishwasher, priced per job
Not Available:
- Cut out old dishwasher due to new floor installation
- Install new water shutoff
- Due to manufacturers specifications, we cannot connect to existing drain hose extensions
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Washers
Included in Yale Delivery:
- Remove shipping restraints, attach feet, and level washer
- Connect new washer to fill hose and drain hose (provided by the manufacturer or purchased separately) to existing supply
- Remove and dispose of all packaging material
- Remove and dispose of old washer
- Attach pedestal (purchased separately)
- Connect to existing IntelliFlow, if applicable
Additional Services Available:
- Stack washer and dryer (stacking kit provided by the manufacturer or purchased separately)
Not Available:
- Install new water shutoff
- Due to manufacturers specifications, we cannot connect to existing drain hose extensions
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Dryers
Included in Yale Delivery:
- Bring product into home, attach feet, and level dryer (electric dryer only. Gas dryer connected and leveled for additional charge)
- Connect 6’ dryer cord (purchased separately)
- Connect new flexible duct between product and wall if in acceptable working condition (purchased separately)
- Connect Steam Dryer Vent kit, if applicable (purchased separately)
- Remove and dispose of all packaging material
- Remove and dispose of old dryer
- Attach pedestal (purchased separately)
Additional Services Available:
- Stack washer and dryer (stacking kit provided by the manufacturer or purchased separately)
- Convert to side-venting exhaust (electric dryers only)
- Convert to LP (kit provided by manufacturer or purchased separately)
Not Available:
- Install gas shutoff
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Vented & Downdraft Hoods
Included in Yale Delivery:
- Bring product into home and place on Masonite panel
- Remove and dispose of all packaging material
- Remove and dispose of old, disconnected ventilation hood
Additional Services Available:
- Secure new hood to wall and/or cabinet, connect existing exhaust duct
- Secure new downdraft, connect existing exhaust duct
Not Available:
- Modify existing ductwork or cabinet to fit new hood
- Install new outlet in cabinet
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Built In Ice Makers & Undercounter Refrigerators
Included in Yale Delivery:
- Bring product into home and place on Masonite panel
- Remove and dispose of all packaging material
- Remove and dispose of old, disconnected product
Additional Services Available:
- Secure and connect new ice maker to existing waterline, drain, and electric supply
- Modify cabinet and secure new ice maker to existing waterline, drain, and electric supply
- Install customer provided panels to ice maker front
- Connect drain pump
Not Available:
- Installing new waterline and/or water shutoff
-
Freestanding Grills
Included in Yale Delivery:
- Deliver to the grilling area (below 2nd floor, following city and state law)
- Remove and dispose of all packaging material
- Removal of old freestanding grill (LP only)
Additional Services Available:
- Complete assembly of grill (available for grills over $999.99, purchased separately)
- Connect built-in grill head to corresponding grill cart (purchased separately)
Not Available:
- Convert to natural gas (kit provided by manufacturer or purchased separately)
- LP tank
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Built In Grills
Included in Yale Delivery:
- Deliver to the grilling area (below 2nd floor, following city and state law)
- Remove and dispose of all packaging material
- Removal of old built-in grill (LP only)
Additional Services Available:
- Connect built-in grill head to corresponding grill cart (purchased separately)
Not Available:
- Convert to natural gas (kit provided by manufacturer or purchased separately)
- LP tank
Only place that will deliver up the old beacon hill walk-ups. Ivan and his team deliver my new stove up five flights of stairs and had it installed quickly and professionally. I will always go to Yale for new appliances the service and sales people are great and easy to work with.
— Stephen G.
What amazes me most about Yale is just how extraordinary their delivery and installation teams are. We have very old plumbing under our sink, but Dan and Walter told me not to worry :) They said they'd be in and out in 45 minutes, and sure enough, they were! They were very nice, and did an A+ job. I can't think of another company that makes the installation of appliances as painless as Yale.
— Alex P.
Would enthusiastically recommend Yale Appliance to a friend. The delivery team were punctual, extremely efficient and very courteous. After Dorian installed my LG washer he took time to explain some of the washers operation features. I am a very satisfied customer. Thank you!
— Gail C.
Frequently Asked Questions
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Will they install the products?
Delivery and Installation services vary by product. Some dishwashers, wall ovens, over-the-range microwaves, cooktops, and gas ranges require specialized installation. If you need installation and delivery, we are happy to provide a quote.
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Do they take away old appliances?
Our standard delivery includes removal of the old products on a 1-for-1 basis. Some products may need to be disconnected prior to our delivery team arriving unless additional installation services have been purchased.
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Will they protect my new floors?
Protecting your floors is a priority for our team. All delivery vehicles are stocked with Masonite panels and moving blankets.
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Can I request a delivery time?
We schedule hundreds of deliveries each day. We do our best to take timeframe requests into consideration when routing our delivery trucks, but we cannot guarantee a specific delivery timeframe. You’ll receive a 2-hour delivery window the day before delivery, so you will know when to be home.
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Will they call before they arrive?
You can request a 30-minute call ahead when the delivery vehicle is on its way to your site. Our delivery team will also send an automated “on the way” call when they finish the previous stop. On the day of delivery, you can also track the delivery vehicle within a 30-minute window on our website.
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Can you bring my old products to the basement?
Our delivery teams will not relocate products to different parts of your home.
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Do I need to clear my driveway/walkway before they come?
The safety of our delivery team is critical. It’s important that the entrance to your home is accessible and safe. This includes clearing snow from any construction sites or walkways during stormy weather.
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Will they take their shoes off before they come in my home?
Because they are moving heavy products, our delivery team cannot take off their shoes or wear shoe covers in your home. Upon request, the team may lay down moving blankets or Masonite to protect your floors.
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Can they remove other stuff while they are in my home?
Our scheduling team ensures our delivery vehicles are packed as much as possible. And since we remove the old products on a 1-for-1 basis there is seldom any room for extra stuff.
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Do they clean the new appliances before they leave?
The delivery team will remove all product packaging including any protective tape or shrink-wrap before they leave your home (on products that don’t require further installation).
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Will they show me how to use the appliances before they leave?
We recommend using the Use & Care manuals provided with your appliances for the most comprehensive instructions on how to use and maintain your new appliances.
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Do I need to be home?
We require that someone 18 years of age is home during your delivery. This person needs to sign off on the delivery before our team leaves.
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Can they leave my things outside? Deliver to the garage or storage unit?
Our delivery team can deliver the products right into your home or your preferred temporary storage. We require that all products are delivered to an environment protected from the elements to ensure proper performance of your new purchase.
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Will you come out more than once?
Yes. We will deliver up to 4 times if necessary.
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Should I tip them?
Not required by any means. It's totally up to you.
George Novo Delivery Manager
Questions? Our goal is a perfect delivery experience every time.
If you have any questions about your delivery, call us or email our delivery supervisors.