Our Delivery Policy
Our goal is a perfect delivery experience every time. Our job isn’t done until your appliance is in your home, not just sitting on your curb.
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We charge $79.99 for one time delivery, which can include as many items as you wish for the same flat fee. Includes delivery up to the third floor at no extra charge.
Need multiple stops or deliveries? For just $129, we can make up to 4 different deliveries.
Delivery inside your home and removal of the old unit are standard.
Confirmation call the day before with a 2 hour delivery window. At your request our drivers will call you the day of delivery when they are on their way.
We do not charge for any cords needed (a $25 value at other stores).
We connect existing refrigerator lines, electric ranges, and washers and electric dryers (non-stacked only) to existing plumbing at no extra charge.
NOTE: Some dishwashers, wall ovens, over-the-range microwaves, cooktops, and gas ranges require specialized installation. If you need installation and delivery, we are happy to provide a quote.
Every Yale delivery associate must pass drug screenings, a physical, as well as criminal background (CORI) and credit checks.
Our delivery personnel are rewarded quarterly based on customer satisfaction, and they take care to avoid damage to products and homes.
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We only use the best equipment, ramps, and stair climbers to ensure your home is free of marks, scratches, and damage.
Yale ensures that your order not only fits at its destination, but fits around every corner and up every stairway. Call for a complimentary in-home measurement at 617-825-YALE (9253).
Our goal is a perfect delivery experience every time. If you have any questions about your delivery,
call us at 617-825-YALE (9253) or email our delivery supervisors.
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Watch the Yale Delivery & Installation Video.