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    Careers at Yale: Appliance Sales Associate

    Yale Appliance + Lighting is a multiple award winning company with a 91 year old history and growing! We offer consistent and ongoing training and a unique culture where the efforts of the individual and "team" are highly valued and rewarded. We provide a great work environment, comprehensive benefits package and a competitive wage, depending on your experience level.


    • Aid customers in locating and purchasing merchandise in store, on www.yaleappliance.com, as well as, processing special orders via phone or in person
    • Solicit customers to sign up for promotions and specials
    • Answer customers’ questions and provide information on procedures and policies
    • Ensure each customer receives outstanding service by Yale standards
    • Maintain awareness of all promotions and advertisements
    • Execute daily operational, sales goals and priorities assigned by store management
    • Assist in the training and development of peers


    • Must be able and willing to work flexible hours including weekends, days and holidays to meet the needs of the business
    • Superior customer service skills including problem resolution skills
    • Excellent verbal and written communication skills to communicate clearly and effectively in all situations
    • Ability to learn quickly with a cheerful and a positive attitude
    • Previous experience in a retail environment, a plus
    • Knowledge of retail computer systems, a plus
    • A commitment to service excellence and customer satisfaction
    • Be a strong team player yet be able to work independently with minimal supervision
    • Exceptional organizational ability, high attention to detail, and ability to multi-task
    • Be safety oriented, punctual, creatively inclined, reliable and have a passion for working in an environment where customer service is the primary focus
    • Adhere to all company policies, guidelines and procedures
    • Ability to sell products using sell plan and universal sales principles
    • Ability to develop and build relationships with customers, vendors, reps, and internal workforce and communicate continuously with office and customers
    • Proven organizational, negotiation, follow-up and analytical problem solving skills
    • MUST  have pleasant demeanor and professional image and appearance
    • Desire and interest in home design and trends
    To apply online now, please fill the following form:
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    Yale Appliance & Lighting is an Equal Opportunity Employer.
    • Best of Boston Home 2014
    • "Whether you're shopping for a sparkling chef's kitchen or an economy-minded retrofit, the savvy team at Yale Appliance will be happy to expound on new technologies and product quirks, and quick to offer insight for every price point. On many weekends, local chefs offer cooking demonstrations and tasty treats in the store's working kitchens, turning a boring shopping expedition into family-friendly fun."

    • Best of Boston 2010
    • "Whether you're looking for a single soap dispenser or an entire kitchen package, this megastore is one-stop shopping, says one local kitchen design professional. And given that the lineup runs from Viking refrigerators to GE washer/dryer sets and backyard grills, you'll probably end up browsing longer than you'd planned. Fortunately, staffers are thoughtful enough to offer crayons and coloring books to any kids in tow."